Last updated: October 28, 2026
This is a plain-language summary of the cancellation terms in our charter agreement. Your signed agreement is the final word for your booking.
Signing and paying the deposit is a request to book. If we cannot confirm your dates, you get a full refund of everything you paid.
A cancelled charter may forfeit the charter fee you have paid. When you cancel, we make commercially reasonable efforts to re-book the boat for your dates and credit you with the net proceeds of any re-booking. We may also, at our discretion, offer to move your charter to future dates.
Tell us in writing at crew@scyachtpartners.com. The date we receive your email is the cancellation date.
If the deposit or balance is not paid by the date on your agreement, we may cancel the booking and keep the payments already made.
Leaving the boat before the end of your charter, even with our agreement, does not earn a refund of the charter fee.
If the boat is delayed by circumstances beyond our control, we give you a pro-rata refund or extend your charter for the delay. If we fail to deliver the boat for any other reason, you may cancel and receive a full refund of the charter fee.
If the boat becomes uninhabitable for 24 hours or less, we give you a pro-rata refund or extend your charter. If it is uninhabitable for more than 24 hours, you may end the charter and receive a pro-rata refund, and you may be reimbursed for reasonable costs of returning home. If a rented center console cannot be repaired or replaced within 24 hours through no fault of yours, unused console days are refunded pro rata.
If the boat is sold before your charter, either the new owner honors your agreement or we cancel it and refund everything you paid.
The refundable security and fuel deposit covers fuel and any damage or charges under your agreement. Whatever is not used is refunded within 14 days after your charter ends, or once any open claim is settled.
Refunds go back the way you paid: to your card or bank account for Stripe payments, or by bank transfer or check for other methods. Card processing fees are not refunded.
We strongly recommend travel insurance that covers trip cancellation and interruption, because the charter fee may not be refundable if you cancel.
Questions about a booking or a cancellation: crew@scyachtpartners.com or 401.212.1778.